Privacy Policy
1. Introduction
2 Wheel Development (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our auction website, 2 Wheel Development, based in South Africa. By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1. Personal Information We may collect personal information that you voluntarily provide to us when registering for an account, placing a bid, making a donation, or contacting us. This information may include:
- Name
- Email address
- Phone number
- Billing address
- Payment information
2.2. Non-Personal Information
We may also collect non-personal information such as browser type, IP address, device information, and how you interact with our Site. This information helps us improve the functionality of our Site and understand how users engage with our services.
3. How We Use Your Information
3.1. To Provide Our Services We use your personal information to:
- Process bids and manage auctions
- Facilitate donations
- Communicate with you about auctions, updates, and services
- Provide customer support
3.2. To Improve Our Services We may use non-personal information to analyse trends, track user engagement, and make enhancements to our Site.
3.3. Marketing Communications With your consent, we may use your information to send promotional materials, newsletters, or information about upcoming auctions and events. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.
4. Disclosure of Your Information
4.1. Third-Party Service Providers We may share your information with third-party service providers to facilitate payment processing, data hosting, and email communication. These providers are obligated to protect your information and only use it to provide the services we request.
4.2. Legal Obligations We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request.
4.3. Business Transfers In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third parties involved in the transaction.
5. Security of Your Information We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.
6. Retention of Information We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Correct or update your personal information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent to the processing of your personal information
To exercise these rights, please contact us at [email address].
8. Cookies and Tracking Technologies Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files that are stored on your device to help us understand how you interact with our Site. You can adjust your browser settings to refuse cookies, but this may impact the functionality of the Site.
9. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
12. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@2wheeldev.com
- Phone: +27731447602
Last Updated: 18/10/2024